19th Mar 2019
Ombudsman issues good practice guide for care providers
PRESS RELEASE: The Local Government and Social Care Ombudsman has issued a good practice guide which shares lessons from complaints to help adult social care providers improve their services.
21st Feb 2019
Visiting rights in care homes and unwelcome guests
The Care Quality Commission has set out guidance for care home operators as to best policy concerning the rights of residents to receive visitors.
21st Feb 2019
Sorry seems to be the hardest word…
CQC fines healthcare provider
19th Feb 2019
CQC Declare Your Care campaign
New research for CQC shows people regret not raising concerns about their care – but those who do raise concerns see improvements
5th Feb 2019
Volunteers needed to form a Special Interest Group
Special Interest Group - Digital Support and Engagement Service
4th July 2018
Care Home fined after worker fell down a lift shaft
Date: 25 June 2018
A care home was sentenced after an employee suffered significant injuries after falling around 1.5 metres down a lift shaft.
Northampton Magistrates’ Court heard how on 25 September 2016 the employee was using the platform lift to transport the residents’ breakfasts from the kitchen to the dining room on a different floor. An interlock system which meant that the lift door could only be opened when the platform was at the right floor was broken. The employee fell down the shaft because the platform was at a lower level.
An investigation by the Health and Safety Executive (HSE) found that the door locking mechanism had been broken for about a month prior to this incident and management failed to deal with the known issue of employees overriding the door safety locking mechanism with a screwdriver. The lift had also not been thoroughly examined.
The care home in Leicester pleaded guilty to breaching Section 2(1) of the Health and Safety at Work etc Act 1974 and Regulation 9(3)(a)(i) of the Lifting Operations and Lifting Equipment Regulations and has been fined £14,000.00 and ordered to pay costs of £2535.90
Speaking after the hearing HSE inspector Michelle Morrison said “This incident could so easily have been avoided, had the management at the care home ensured that employees were not manually over-riding safety features on this platform lift. Safety features on all work equipment are designed to keep people safe and prevent accidents, such as this one. Companies should be aware that HSE will not hesitate to take appropriate enforcement action against those that fall below the required standards.”