Covid-19 Sector Guidance

Care providers play a significant role in the response to reducing the spread of the COVID-19 outbreak amongst vulnerable adults. We have collated below the latest guidance and advice from reliable sources to assist our members. New guidance will be emailed to all members as soon as it becomes available.

Guidance and support for care providersAccess government and national bodies’ guidance for care providers​. Infection controlTop tips on good infection control, and links to CPA and other national bodies’ guidance. WorkforceInformation on sick pay, remote working tools, virtual training, schemes to support workers etc.​ Supplies, including PPEAdvice and up-to-date information on supplies, including PPE, food and other key items and services.​ Regulation and Legislation​Information from CQC on changes to regulation, plus details on legislative changes including the Coronavirus Act 2020. Symptoms and careInformation on symptoms, testing, care and what to do if you or a member of your household has signs of coronavirus. Support for care providersInformation on support available from local authority, local resilience forum and care provider association. Business and FinanceLatest information on financial and business support, including funding for adult social care.​ Social distancing and self isolation​What it is, when to do it, how to do it. Mental Health & WellbeingAdvice and links on managing anxiety and wellbeing. Information for employers and individuals. CommunicationTips and useful links on talking about coronavirus to staff, service users, families, and the media.

Information provided in conjunction with the Care Provider Alliance. National Care Association works as part of The Care Provider Alliance (CPA) that brings together the 10 main national associations which represent independent and voluntary adult social care providers in England. We work to represent the sector and ensure a coordinated response to the major issues that affect it.

Additional Suppliers offering services during the Covid-19 Pandemic We have been receiving calls from suppliers wanting to help the country's care homes get desperately needed supplies

Assistance from National Care Association

We are here to support you, our members, during these unprecedented times. Our priority continues to be providing all members with the most up to date guidance and advice as soon as it is available via our members emails.

The recent advice and guidance produced by the sector and National Care Association is summarised in all our emails going out to members.

If you have questions or need advice for your care service you can contact us directly for specific assistance. Our team are here for you and can offer you help and advice from our board as well as our partners. Contact details are below.


Urgent requests for help and advice:

Sponsors / suppliers:

Guidance Local resilience forums: contact details Contact details for local resilience forums in the UK, and information about what they do.

Guidance Local resilience for...