17th December 2020

Annual Newsletter 2020

Now available to download

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This year has been a challenging time for all of you as you have strived to keep service users safe in care settings and in their own homes, whilst supporting staff through their personal challenges and anxieties.

This nation owes an enormous debt of gratitude to care providers and all your staff for the care and support you have provided to your services users. Your dedication has saved many lives and we know that it will have had an impact on the personal wellbeing of the staff.

We at NCA will do everything we can to raise the issues to bring to our attention and fight your corner at every opportunity. It is important to us that you know you are not alone and we will do all we can to support you through the office, our Board (who are all providers themselves), sponsors, suppliers, media and of course contacts in the various government departments including ministerial levels.

Our 2020 Annual newsletter covers the immense challenges social care has faced during 2020, but also looking at positive changes, innovations and best practice that have emerged from this, along with news, advice, information from our sponsors and suppliers as well as real life stories from our members.

We hope and pray that you will all have the opportunity to spend some time with loved ones over the festive period. Our thoughts and prayers are with you all and we thank you for helping us with surveys and feedback which we can use to quantify what we are hearing you say. Do let us know if there is anything we miss in the support we provide so we can continue to get better at what we do.