3rd December 2019

2019 Member of the Year

2019 Member of the Year

We regularly hear from you our members when times are tough and you need guidance or assistance with issues which we are here to support you through. We also love to hear from you about your successes and with great stories of excellent care from your dedicated teams. Following on from last year we wanted to give you the opportunity again to tell us and all your fellow providers about your achievements and so launched our quest to find our 2019 Member of the Year.


We asked you all to tell us about your care service and how you have implemented change and improvement; big or small, that has been sustainable and benefited those in or around your care service; staff, service users and relatives.

We were looking for a care service that has;

  • implemented innovative ideas
  • initiated sustainable change
  • provided exceptional care
  • turned-around your care service
  • positively improved ethos / culture

For a second year running you didn’t disappoint us! All applicants were really impressive, from the entries we received our board have selected four winners whom they wanted to celebrate as amazing, innovative, person centered and community focused organisations.

Coate Water Care

Kevlin House

Peggy’s World CiC

The White House Nursing Home

Thank you to all those who submitted entries and shared their stories with us. It was a very tight run competition and was wonderful to see how much passion and dedication you all have for what you do, and the thought and care that goes into your work every day to improve the lives of those you provide for.


Read more about our winners in the NCA Annual Newsletter available soon.