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(NCA Sponsor)

Boots Support Office, Customer Support Centre PO Box 5300, Nottingham, NG90 1AA


Introducing Boots Pharmacy Care Services

We’re proud to have over 160 years’ experience of caring for our customers, and we’ve been providing a dedicated, local Pharmacy service to Care Home residents for over 25 years. The NCA’s objective of promoting high standards of care has a natural fit with our heritage and values and so we’re delighted to be working with the association.

If you’re not already benefitting from being a customer of Boots, we’d love to show you how receiving Pharmacy services from a brand you can trust can make a big difference to your organisation, your employees and your residents.

Boots Pharmacy Care Services could give you the support and tools you need to deliver the best possible healthcare support. From expert advice from our dedicated Care Services team to providing a unique training service for your care workers – there are lots of ways we can help everyone in your organisation feel good.

We can offer your Care Home:

  • Free access to our unique Boots Care Learning eLearning website, an ever growing resource of information and training that’s relevant to Care Homes and their residents, including:
    • Care of Medicines Foundation and Advanced level courses – accredited by the Royal Pharmaceutical Society
    • Monitored Dosage System (MDS) – covering the Manrex system
      • Diabetes, which affects 26% of Care Home residents. To help Carers and Nurses care for residents affected by this condition, we’ve created two courses, covering:
        • Building an understanding of your residents’ conditions and their needs
        • Giving great care to residents with Diabetes
    • Dementia – for Carers and Nurses, following the story of two fictional dementia sufferers
    • Parkinson’s – bite-sized learning for Carers and Nurses, including symptoms and medication
    • Cancer – supporting those working in care to understand the condition and support available
    • Respiratory – covering Asthma and COPD to help Carers and Nurses provide compassionate care
    • Heart Health – helping carers and nurses to keep residents’ heart healthy
    • Warfarin – ordering, monitoring and administering
    • Understanding Epilepsy – bite-sized learning for Carers and Nurses
    • Patient Pack Dispensing (bottles and boxes)
  • Pharmacist Advice Visits, including antipsychotic medication audits where appropriate
  • Expert support and advice from your dedicated Care Services team
  • Dedicated, purpose-built care service rooms in our stores across the UK
  • Delivery of 28 day cycle medication at least 3 days before the medication start day
  • Daily delivery of medication with two cut off times to meet emergency and mid-month medication requirements; we can supply the majority of our customers on a Saturday
  • Advice & support 7 days a week through our network of 2,500 Pharmacies
  • Free prescription management from collection to delivery
  • Patient information leaflets

We’d like to discuss with you how we could bring the benefits of being a Boots customer to your Care Home, and answer any questions you have. If you contact us by whatever method suits you; email, letter or phone call, using the details at the top of this letter, we’ll put you in touch with your local Regional Business Manager.